Refund policy

Returns & Order Support

Due to the personal-care nature of our products, all purchases are final sale. We do not accept returns or exchanges for change of mind, scent preferences, or products that have been opened or used.

Damaged, Incorrect, or Defective Items

We want your order to arrive with the care it deserves. If an item arrives damaged, is incorrect, or appears defective, please contact us promptly through our website’s Contact page.

Include your order number, a description of the issue, and clear photos when applicable. Please keep the item and its packaging while we review your request.

We’ll work with you to arrange an appropriate replacement or refund for confirmed damaged, incorrect, or defective items. Please contact us before sending anything back.

This policy does not limit any rights you may have under applicable consumer protection laws.